Family Services Certification
The Family Services module in ChildPlus is designed to streamline the many exchanges that occur between the program and the families. Our Family Services Certification provides an in-depth review of the Family Services module. You will learn how to document goals, schedule and maintain timely follow-up and track services related to family engagement outcomes.
FAMILY SERVICES CERTIFICATION OVERVIEW
In each individual course, content is presented in video format and supported through additional written materials which can include worksheets, activities, assignments, Head Start resources and reports in ChildPlus.
All units in the Family Services Certification are released at the course start date. For Certification, the course order is below. All access to the units in the Family Services Online Program end six months after enrollment.
- Family Services Setup
- Family Services Data Entry
- Monitor Family Services
- Family Outcomes
- Family Engagement
- Home-based Services*
*The Home-based Services unit is included as a bonus course when registering for the entire program.
FAMILY SERVICES SETUP
- Recognize the Events tracked in the Family Services Module
- Practice using the Utility for Updating Existing Family Service Events
- Demonstrate the process for creating the Outcome Instrument
- Define your agency’s need and use for customizing dropdown choices
FAMILY SERVICES DATA ENTRY
- Record contacts with the family
- Employ referrals and other follow-up services provided
- Review strengths and needs using a family assessment tool
- llustrate how to quickly send notices to families via text or email
- Utilize notices using the Communication Log
- Collect and score data in the Family Outcomes Instrument
MONITOR FAMILY SERVICES
- Compare gains for families throughout the year
- Critique family services events and evaluate statuses
FAMILY OUTCOMES
- Determine family strengths and needs related to family engagement outcomes
- Develop informed goals and strategies
- Use data to improve service delivery for sites or for the entire program
FAMILY ENGAGEMENT
- Boost family participation by targeting interest and identifying trends
- Establish a trusted two-way relationship with families
- Create a reliable process to document family related services throughout ChildPlus
HOME-BASED SERVICES*
- Create and manage Home-based home visits
*The Home-based Services course is included as a bonus course when registering for the entire program.
BENEFITS
- Become a subject matter expert or get certified
- Based on unit selection, learn specific troubleshooting skills
- Resolve the most common problems based on the subject matter
- Information can be disseminated to various staff members for improved processes or cleaner data collection
- From Setup to Attendance, master home-based services in ChildPlus*
*Only for the Home-based Services course
SUBJECT MATTER EXPERT
For any one of the courses, complete all the requirements and pass the quizzes and/or exams and you will receive a written Subject Matter Expert verification. All requirements must be met within the specified time frame.
CERTIFICATION
For certification, an individual must take all five units in the Family Services Online Program.*
A certificate is issued upon completion of all requirements including passing quizzes/exams or the completion of a final project. All requirements must be met within the specified time frame.
*The Home-based Services unit is included as a bonus unit when registering for the entire program.
PRICE OF CERTIFICATION*
$4,299
*The Home-based Services unit is included as a bonus course when registering for the entire program.